Bridging for Better Outcomes: Giving and Receiving Feedback Across Cultures

Few words in the workplace stir fear in the heart more than “feedback.” Why is that, and how can we do things better?

Feedback sits at the intersection of power dynamics and our flawed self-perceptions. This activates the fight, flight, or freeze reaction in the brain, often leading to conflict, avoidance, or shutting down.

What’s missing? A mindful, skills-based approach to giving and receiving feedback — one which takes into account not only power dynamics, but cultural differences in how we prefer to give and receive feedback.

Feedback can be done well. Join us to learn how.
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Learning outcomes

  • Understand the neuroscience of feedback and why it’s often challenging. 
  • Identify strategies for navigating emotional reactions to feedback and common feedback challenges.
  • Explore how different communication preferences impact giving and receiving feedback.
  • Practice using a tool for effectively and inclusively giving and receiving feedback.

Course delivery

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Hybrid virtual
(self-paced + live)
In-person
Leadership/staff retreat
Team-building
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